We are TP Power warehouse located in Paderborn, Germany. All packages will be sent from Paderborn to your address if you are in Europe. We already paid import tax to the German customs;
If the ordered product is in Germany, the package will be sent in 2-3 working days. If the ordered product is not in Germany, we have to produce it in our Chinese factory and then send it to Germany. The whole delivery period may be 6-8 weeks or even longer (if our factory has a heavy working load, or meets public holidays, etc.);
Our delivery partner is DHL. You will receive an E-mail from DHL with the tracking number after your package has been sent out. Using some links within the DHL E-mail, you may customize the delivery for your convenience.